Exchange Policy

Since we work with international suppliers, immediate exchanges may not always be possible. However, Homentie provides solutions in specific cases.

• Exchanges are accepted for manufacturing defects or wrong product received (e.g., incorrect size or color).

• We do not exchange products for reasons of personal preference such as size, color, or style chosen incorrectly by the customer.

• Exchange requests must be submitted within 7 calendar days of receiving the product.

Example:
If you ordered a white organizer but received a black one, we will cover the costs of sending the correct item.